1. Data Controller
ONE SOLUTION SRL, CUI 54246820, Romania
Email: contact@motocarene.ro
2. What data we collect
- Order data: name, email address, phone number, delivery address
- Technical data: IP address (anonymised), browser type, pages visited
- Cookie data: session cookies, preference cookies (only if you consent)
3. Legal basis for processing (GDPR Art. 6)
- Contract performance — to process and deliver your order
- Legal obligation — invoicing, tax records (7 years)
- Legitimate interests — fraud prevention, site security
- Consent — marketing emails, analytics cookies (you can withdraw at any time)
4. Your rights (GDPR)
- ✓ Right of access — request a copy of your data
- ✓ Right to rectification — correct inaccurate data
- ✓ Right to erasure ("right to be forgotten")
- ✓ Right to restriction of processing
- ✓ Right to data portability
- ✓ Right to object to processing
- ✓ Right to withdraw consent at any time
To exercise any of these rights, email us at contact@motocarene.ro. We will respond within 30 days.
5. Cookies
We use the following types of cookies:
- Essential cookies — shopping cart, language preference (no consent needed)
- Analytics cookies — anonymous traffic statistics (consent required)
You can change your cookie preference at any time by clicking the cookie banner or clearing your browser cookies.
6. Data sharing
We do not sell your data. We share it only with:
- Courier partners (name, address, phone — for delivery only)
- Payment processors (card data handled directly by the processor — we never see card numbers)
7. Data retention
- Order data: 7 years (legal requirement)
- Marketing consent: until withdrawn
- Analytics data: 26 months (anonymised)
8. EU/EEA transfers
All data is processed within the EU/EEA. No transfers to third countries.
9. Supervisory authority
You have the right to lodge a complaint with your national data protection authority. In Romania: www.dataprotection.ro. EU ODR platform: ec.europa.eu/consumers/odr.
Last updated: May 2026
